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By: Guy Fanse

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Wednesday, 5-Jul-2017 09:19 Email | Share | Bookmark
Help with hard drive fault

I have a seagate backup plus portable device (model: SRD0SP0). The lead which connects the external hard drive to the computer has broken and I am now no longer able to use the hard-drive. I would like to retrieve the information from it if possible. I am happy to bring it to the shop. Could you advise how long you would need the device for and approximate cost?

My laptop hard drive failed just before a scheduled backup was done. It was replaced under warranty with PC World, but they seem unable to retrieve both the documents and photographs on the drive. The drive sounds as though it has a problem with the read/write heads but I don't have a suitable spare drive to put the platters in, though I hope you will.



Above hard drive not showing up on our laptop, or two others we've tried. Spoke to a computer repair person who was fairly sure from the noise it was making that it was the actual drive which had failed. Mainly interested in recovering photos etc. from it. Seagate 500gb P/N 9SF2A2-500.

I have a seagate freeagent or some thing like that . I turned my pc of and back on and now i have a double tick/click and then a beep i wouldnt mind normally but i had just put all my pics on it and really dont want to loose them. If this is able to ne recovered how much would it likely cost?

I was using a WD My passport for mac as a network drive connected to an Apple air port. It stopped working and is behaving like it has lost power.
Any ideas on file recovery as it hold my iTunes library.

I have a Samsung M3 portable external hard drive. I'm unable to access it and find my saved data when I connect it to my computer. It seems the computer can dfind it (for example the name will appear when I want to eject it) but I'm getting nowhere when trying to access the data.

Sea hate 2tb expansion disk can see on pc but cannot access data which is my music library with approx 7000 tracks on

Costs: £400 - £1000, excluding VAT.


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