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By: Guy Fanse

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Wednesday, 1-Mar-2017 10:30 Email | Share | Bookmark
Recovery in Didsbury

A while ago you fixed a hard drive problem for my friends at the mortgage broker manchester and now they have given me your details as I have a 2TB WD My Passport which has stopped working. I believe it is a reading error as i can see some of the folders and files but can not open or copy them to any other device. I live local to Didsbury and also work near to Cheadle (at Wythenshawe), I have around 500GB of data on the disk for which i potentially would like most of it recovered if possible.
Any help will be appreciated.

Initially my external hard drive was not being recognised when I plugged it into my Mac. External hard drive is split into two drives as my Mac is dual booted.
External hard drive is now not being recognised on plugging into laptop.
Allowed technicians at work (I teach at Manchester Airport) to look at it and they can see the files on the hard drive but cannot copy them off there or open. Have taken a complete copy of all the folders on the hard drive but they all copy empty.
I've 14 years of teaching resources on the hard drive and not backed things up for a couple of years!

My hard drive will light up when i plug it into my laptop, but there is no indication on my laptop that it is plugged in so can't access the files. I believe the hard drive has been damaged- how much will repair cost? You can call me on my Didsbury number and get me at work in Cheadle.

I have 2 Wd identical external hard drive. One of them contains my photos and is corrupted. The other is working fine. I had a computer engineer look at it and he said that the corrupted drive has a faulty part which I can have replaced from the other working external drive. Would it be possible for you to repair? Please let me know.

In this case its a single 500GB Seagate Momentus Thin laptop drive that needs to be recovered. The drive does show up when connected to a pc but is inaccessible.


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